BPAY Payment Facilities
Incident Report for Webcentral Service Status
Resolved
We would like to advise that the BPAY facilities have now returned back to normal.
Posted Jun 09, 2017 - 11:02 AEST
Identified
Our BPAY facilities are currently unavailable due to an internal platform issue. Customers who make payments using BPAY are advised to use alternative payment methods until this issue is resolved.

Currently, attempting to make payments via BPAY will result in errors stating the BPAY biller codes are incorrect or invalid.

We are working with our financial institution to get our BPAY payment facilities back online as soon as possible.

We appreciate your patience and understanding during this period.
Posted May 16, 2017 - 17:43 AEST
This incident affected: Website & Email Hosting (VPS Hosting, WordPress Hosting, Legacy Hosting, cPanel Hosting), Webcentral Infrastructure (Shopping Cart, Billing Systems), Support Center (Live Chat, Web/Email Support Enquires), and Domain (Domain Name Management).