Netregistry Status Page Status

Purchasing SSL Certificate Issue

Monitoring - A fix has been implemented and we will continue to monitor this issue to ensure that it is resolved appropriately.

Customers wanting to purchase an SSL Certificate will now be able to do so.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501.
Jul 31, 14:37 AEST

Investigating - Customers are currently unable to purchase SSL Certificates through our website.

We are currently investigating the matter and will continue to provide updates as soon as possible.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501.
Jul 31, 10:15 AEST

Uptime over the past 90 days. View historical uptime.

Cloud Hosting Operational

Cloud hosting Services Operational

Cloud Email Services Operational

cPanel Hosting Operational

cPanel Email Services Operational

Professional Email Operational

90 days ago

100.0 % uptime

Today

Office 365 Managed Exchange Operational

90 days ago

100.0 % uptime

Today

Legacy Hosting Operational

DNS Operational

International Operational

National Operational

Network Infrastructure Operational

Internal Network Operational

External Network Operational

Netregistry Console Operational

Domain Name Management Operational

Control Panel Operational

Netregistry Support Center Operational

Live Chat Operational

Help Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

Managed Exchange Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 9, 18:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 16:01 AEST

Scheduled - Our technical service team would like to advise customers of maintenance to our Managed Exchange service. This maintenance is being performed in an effort to update the Managed Exchange servers.

Service Impact:
Users on affected servers will experience approximately a 1-2 minute outage during the scheduled maintenance.

During this time users will be unable to access their mailboxes or receive mail. Mail received during this time will begin to appear once the maintenance has been completed.
Jul 30, 11:36 AEST

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Unresolved incident: Purchasing SSL Certificate Issue.

Jul 30, 2020

PoP Email Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 30, 23:01 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 AEST

Scheduled - As part of an essential update we made yesterday, we would like to inform you of rescheduled maintenance to the PoP email hosting service.

When?
The maintenance is scheduled for Thursday 30 July 2020, 8pm - 11pm (AEST).

What's happening?
Our technicians will be installing new server hardware to increase the reliability and performance of your email services.

So, what does that mean for you?
PoP email hosting services may experience temporary disruptions to emails over this period and you may be unable to send or receive emails. Don't worry, you won't miss any important messages. Anything received during this period will appear in your inbox when maintenance has finished.

If you are unsure whether any email issues you're experiencing are related to this maintenance you can stay up to date with progress through our service status page.
Jul 30, 11:44 AEST

Netregistry Website Emergency Maintenance

Resolved - This incident has been resolved.
Jul 30, 17:28 AEST

Monitoring - Thank you for your patience while our technicians have worked on the Netregistry website issue. Customers can now access the Netregistry website.

We will continue monitoring this over the next 24 hours to ensure the issue is completely resolved.
Jul 29, 17:19 AEST

Update - The Netregistry website is currently down due to an urgent fix identified by our engineers. You can still login to your account by visiting https://theconsole.netregistry.com.au/ directly.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501. We expect that the website will be back up in less than 1 hour.
Jul 29, 17:08 AEST

Identified - The Netregistry website is currently down due to an urgent fix identified by our engineers. You can still login to your account by visiting https://theconsole.netregistry.com.au/ directly.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501. We expect that the website will be back up in less than 1 hour.
Jul 29, 17:05 AEST

Jul 29, 2020

POP Email Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 23:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:00 AEST

Update - As part of an essential update we would like to inform you of scheduled maintenance to the PoP email hosting service.

When?
The maintenance is scheduled for Wednesday 29 July 2020, 8pm - 11pm (AEST).

What's happening?
Our technicians will be installing new server hardware to increase the reliability and performance of your email services.

So, what does that mean for you?
PoP email hosting services may experience temporary disruptions to emails over this period and you may be unable to send or receive emails. Don't worry, you won't miss any important messages. Anything received during this period will appear in your inbox when maintenance has finished.

If you are unsure whether any email issues you're experiencing are related to this maintenance you can stay up to date with progress through our service status page.
Jul 29, 12:00 AEST

Scheduled - As part of an essential update we would like to inform you of scheduled maintenance to the BNE and Cloud POP email platform.

Maintenance is scheduled for tonight, Wednesday the 29 July 2020, from 8pm to 11pm. Our technicians will be installing new server hardware to increase the safety and performance of your email services.

POP customers hosted on our BNE and Cloud Email Services may experience disruptions to their email service over this period. Affected customers may temporarily be unable to send or receive emails.

If you are unsure whether any email issues you're experiencing are related to this maintenance you can stay up to date with the progress through our incidents page [https://status.netregistry.com.au/].
Jul 29, 11:24 AEST

Jul 28, 2020

Website Checkout Disruption

Resolved - Our team have put a fix in place and have not noticed any re-occurrence of the problem. If you notice any issues as you're checking out, please call 1300 638 734 or submit an enquiry directly to our sales team here; https://www.netregistry.com.au/forms/sales-enquiry/
Jul 28, 20:32 AEST

Investigating - We would like to advise customers on the current intermittent error during the checkout process on the Netregistry website that is currently preventing our customers from completing purchases.

We are currently investigating the matter and will continue to provide updates as soon as possible.

Please call 1300 638 734 or submit an enquiry directly to our sales team via the link if you are experiencing issues https://www.netregistry.com.au/forms/sales-enquiry/
Jul 28, 16:07 AEST

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