All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud Hosting Operational
Cloud hosting Services ? Operational
Cloud Email Services ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
Professional Email Operational
90 days ago
100.0 % uptime
Today
Office 365 Managed Exchange Operational
90 days ago
100.0 % uptime
Today
Legacy Hosting Operational
Legacy Hosting ? Operational
DNS Operational
International ? Operational
National ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Netregistry Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Netregistry Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 19, 2020

No incidents reported today.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
DNS Issues
Resolved - This incident has been resolved.
Sep 17, 08:48 AEST
Monitoring - Thank your for your patience and understanding.

Our Technicians have been able to resolve the Name Server issues and can confirm that DNS records will now be resolving appropriately. We will continue to monitor this and ensure that the issue has been resolved successfully.
Sep 16, 13:31 AEST
Investigating - We're currently experiencing problems with the Netregistry Name Servers ns1.netregistry.com & ns2.netregistry.com. Customers using these name servers are experiencing DNS propagation issues (i.e. A, MX, CNAME, etc. records not loading).

Our Technicians are working to get this operational with a matter of urgency. Thank you for your patience and understanding, we will keep you updated with our progress.
Sep 16, 13:17 AEST
Sep 16, 2020
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020
Managed Exchange Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 16:00 AEST
Scheduled - Our technical service team would like to advise customers of maintenance to our Managed Exchange service. This maintenance is being performed in an effort to update the Managed Exchange servers.

Service Impact:
Users on affected servers will experience approximately a 1-2 minute outage during the scheduled maintenance.

During this time users will be unable to access their mailboxes or receive mail. Mail received during this time will begin to appear once the maintenance has been completed.
Aug 27, 10:32 AEST
Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020
Netregistry Website Issues
Resolved - This incident has been resolved.
Sep 6, 09:58 AEST
Monitoring - Our technicians have been able to work on the Netregistry Website and it is back online!

Thank you for your patience while we've worked on this, we will continue to monitor this for the next 24 hours to ensure there are no further issues.
Sep 4, 14:29 AEST
Investigating - We are currently experiencing issues with the Netregistry Website. Visitors to the website will notice a 504 Gateway time-out or similar error message.

Our technicians are working to resolve these as fast as possible.
Sep 4, 14:13 AEST
Access to M365 through Console Issues
Resolved - This incident has been resolved.
Sep 6, 09:57 AEST
Monitoring - Access to the M365 Email Portal through the Console has been restored.

Customers will now be able to view their M365 emails through the Console without any issues. We will continue monitoring this for the next 24 hours to ensure that no further problems arise.
Sep 4, 15:08 AEST
Identified - We would like to inform our customers of issues accessing the M365 Email Portal through the Console.

Our technicians are working on resolving this with a matter of urgency. Customers wanting to access their M365 emails will still be able to, the Microsoft Email Portal can be accessed directly through the link: https://outlook.office.com/

Thank you for your patience while we work on this, we will provide updates as they become available.
Sep 4, 12:12 AEST
Sep 5, 2020

No incidents reported.

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