Netregistry Status Page Status

Investigating - We would like to advise customers that we are currently experiencing some issues with our customer facing console as of 11:56am. Customers may experience slow responsiveness from their console or the inability to log in. We are investigating this as a priority and will post updates as they are available.
Aug 22, 12:00 AEST

Uptime over the past 90 days. View historical uptime.

Cloud Hosting Operational

Cloud hosting Services Operational

Cloud Email Services Operational

cPanel Hosting Operational

cPanel Email Services Operational

Professional Email Operational

90 days ago

100.0 % uptime

Today

Office 365 Managed Exchange Operational

90 days ago

100.0 % uptime

Today

Legacy Hosting Operational

DNS Operational

International Operational

National Operational

Network Infrastructure Operational

Internal Network Operational

External Network Operational

Netregistry Console Degraded Performance

Domain Name Management Operational

Control Panel Degraded Performance

Netregistry Support Center Operational

Live Chat Operational

Help Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 22, 2019

Phone System Degradation

Resolved - We would like to advise that our phone systems have been restored. Our technicians have resolved the high CPU issue on the central server. This is being marked as resolved as of 12:30pm AEST. We understand that phone support is important to provide excellent customer service, we're glad we can continue assisting our customers.
Aug 22, 15:38 AEST

Update - Our phone systems experienced a degradation of service from approximately 11:50am to 12:130pm AEST. This was resolved by our technicians. The root cause of the issue is being investigated to ensure this doesn't reoccur, our technicians will continue to monitor the phone system is functioning correctly.
Aug 22, 14:30 AEST

Monitoring - The degradation with our phone systems has now been resolved as of 12:30pm AEST however we will continue to monitor this for the next 30 minutes to prevent this from re-occurring.

We thank you for your patience during this period.
Aug 22, 12:51 AEST

Investigating - We would like to advise customers that we are currently experiencing degradation with our phone system, which may result in poor call quality or disconnections. Our technicians are looking into this as a priority. During this period we recommend customers contact us via our Live Chat and Email support as these are unaffected by this issue.
Aug 22, 12:24 AEST

Aug 21, 2019

Customer Console Performance Issue

Resolved - We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:45am. We have investigated and resolved this as a priority at 3:56pm.
Aug 21, 16:10 AEST

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

Windows Server Maintenance

Completed - The scheduled maintenance has been completed.
Aug 8, 03:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 01:00 AEST

Scheduled - We will be performing server maintenance on our windows hosting platform. This is to ensure ongoing stability on this platform.

We anticipate a 10 minute outage during this maintenance window, which will result in customer websites to not load.

We thank you for your patience during this period.
Aug 6, 09:59 AEST

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