Investigating - We would like to advise customers that we are currently experiencing issues with our Zeus Cloud web server. Customers may experience the following error "Bad Gateway", when visiting their website at the moment.

Our System Engineers are currently working on resolving this issue.

We will provide updates as they become available.

We apologise for any inconvenience caused.
Aug 15, 16:30 AEST
Cloud Hosting Operational
Cloud hosting Services   ? Operational
Cloud Email Services   ? Operational
Office 365 Managed Exchange   ? Operational
cPanel Hosting Operational
cPanel Hosting   ? Operational
cPanel Email Services   ? Operational
Legacy Hosting Operational
Legacy Hosting   ? Operational
DNS Operational
International   ? Operational
National   ? Operational
Netregistry Console Operational
Domain Name Management   ? Operational
Control Panel   ? Operational
Network Infrastructure Operational
Internal Network   ? Operational
External Network   ? Operational
Netregistry Support Center Operational
Live Chat   ? Operational
Help Desk   ? Operational
Payment Gateway Services Operational
Netregistry Payment Gateway - St George customers   ? Operational
Netregistry Payment Gateway - NAB customers   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018
Resolved - The outage affecting the MySQL server has been resolved and affected sites are now up and running again. We thank you for your patience during this period.
Aug 17, 15:23 AEST
Monitoring - The maintenance we performed last night appears to have been successful, with affected sites now loading and displaying normally. We will continue to monitor the situation over the course of the day. If you are still experiencing outages, please contact our support team.
Aug 17, 07:43 AEST
Update - We wish to advise that we are planning emergency maintenance again this evening as an attempt to resolve this matter. We do not anticipate any impact to databases that are currently not affected.

We will provide further updates once they become available.

Once again we apologise for the inconvenience during this period.
Aug 16, 16:56 AEST
Update - Unfortunately the maintenance performed last night was unable to resolve the issue. Our system admins are continuing to make repairs and will be working on the issue over the course of the day.

We apologise for any convenience this may cause, and will provide more updates as they become available.
Aug 16, 08:54 AEST
Update - We are performing emergency maintenance on our MySQL-2 server. The server will be taken offline for 4 hours for the duration of the maintenance. Customers with databases on this server will experience loss of functionality during this period.

We apologise for any convenience this may cause, and will provide more updates as they become available.
Aug 15, 23:41 AEST
Update - We are performing emergency maintenance on our MySQL-2 server. The server will be taken offline for 4 hours for the duration of the maintenance, and are expected to be online at around 11:30pm AEST. Customers with databases on this server will experience loss of functionality during this period.

We apologise for any convenience this may cause, and will provide more updates as they become available.
Aug 15, 19:27 AEST
Update - Our system engineers are working on provisioning a new database instance to address the current service disruptions we are facing.

Further updates will follow once they are available.

We apologise for the inconvenience this has caused.
Aug 15, 16:16 AEST
Update - We are continuing to work on a fix for this issue.
Aug 14, 15:46 AEST
Identified - Our administrators identified an issue affecting one of our MySQL database servers, 'mysql-5.netregistry.net'. This will result in some sites experiencing database issues or failed connections to the database. This is currently being worked on as a priority to restore services back to normal.

An update will be posted once we have more information.

We apologise for any inconvenience caused.
Aug 14, 15:44 AEST
Aug 14, 2018
Resolved - The error affecting the SQL server has been resolved, and all sites should now be resolving as per normal.
Aug 14, 08:40 AEST
Investigating - Our administrators identified an issue affecting one of our MySQL database servers, 'mysql-5.netregistry.net'. This will result in some sites experiencing database issues or failed connections to the database. This is currently being worked on as a priority to restore services back to normal.

An update will be posted once we have more information.

We apologise for any inconvenience caused.
Aug 13, 13:06 AEST
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.