Monitoring - A fix has been implemented and we will continue to monitor this issue to ensure that it is resolved appropriately.

Customers wanting to purchase an SSL Certificate will now be able to do so.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501.
Jul 31, 14:37 AEST
Investigating - Customers are currently unable to purchase SSL Certificates through our website.

We are currently investigating the matter and will continue to provide updates as soon as possible.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501.
Jul 31, 10:15 AEST
Cloud Hosting Operational
Cloud hosting Services ? Operational
Cloud Email Services ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
Professional Email Operational
90 days ago
100.0 % uptime
Today
Office 365 Managed Exchange Operational
90 days ago
100.0 % uptime
Today
Legacy Hosting Operational
Legacy Hosting ? Operational
DNS Operational
International ? Operational
National ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Netregistry Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Netregistry Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020
Completed - The scheduled maintenance has been completed.
Aug 9, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 16:01 AEST
Scheduled - Our technical service team would like to advise customers of maintenance to our Managed Exchange service. This maintenance is being performed in an effort to update the Managed Exchange servers.

Service Impact:
Users on affected servers will experience approximately a 1-2 minute outage during the scheduled maintenance.

During this time users will be unable to access their mailboxes or receive mail. Mail received during this time will begin to appear once the maintenance has been completed.
Jul 30, 11:36 AEST
Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Unresolved incident: Purchasing SSL Certificate Issue.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 23:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 AEST
Scheduled - As part of an essential update we made yesterday, we would like to inform you of rescheduled maintenance to the PoP email hosting service.

When?
The maintenance is scheduled for Thursday 30 July 2020, 8pm - 11pm (AEST).

What's happening?
Our technicians will be installing new server hardware to increase the reliability and performance of your email services.

So, what does that mean for you?
PoP email hosting services may experience temporary disruptions to emails over this period and you may be unable to send or receive emails. Don't worry, you won't miss any important messages. Anything received during this period will appear in your inbox when maintenance has finished.

If you are unsure whether any email issues you're experiencing are related to this maintenance you can stay up to date with progress through our service status page.
Jul 30, 11:44 AEST
Resolved - This incident has been resolved.
Jul 30, 17:28 AEST
Monitoring - Thank you for your patience while our technicians have worked on the Netregistry website issue. Customers can now access the Netregistry website.

We will continue monitoring this over the next 24 hours to ensure the issue is completely resolved.
Jul 29, 17:19 AEST
Update - The Netregistry website is currently down due to an urgent fix identified by our engineers. You can still login to your account by visiting https://theconsole.netregistry.com.au/ directly.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501. We expect that the website will be back up in less than 1 hour.
Jul 29, 17:08 AEST
Identified - The Netregistry website is currently down due to an urgent fix identified by our engineers. You can still login to your account by visiting https://theconsole.netregistry.com.au/ directly.

If you need to contact our Sales team you can do so by calling 1300 638 734, or if you need to contact our helpful Support team you can do so by calling (02) 9934 0501. We expect that the website will be back up in less than 1 hour.
Jul 29, 17:05 AEST
Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:00 AEST
Update - As part of an essential update we would like to inform you of scheduled maintenance to the PoP email hosting service.

When?
The maintenance is scheduled for Wednesday 29 July 2020, 8pm - 11pm (AEST).

What's happening?
Our technicians will be installing new server hardware to increase the reliability and performance of your email services.

So, what does that mean for you?
PoP email hosting services may experience temporary disruptions to emails over this period and you may be unable to send or receive emails. Don't worry, you won't miss any important messages. Anything received during this period will appear in your inbox when maintenance has finished.

If you are unsure whether any email issues you're experiencing are related to this maintenance you can stay up to date with progress through our service status page.
Jul 29, 12:00 AEST
Scheduled - As part of an essential update we would like to inform you of scheduled maintenance to the BNE and Cloud POP email platform.

Maintenance is scheduled for tonight, Wednesday the 29 July 2020, from 8pm to 11pm. Our technicians will be installing new server hardware to increase the safety and performance of your email services.

POP customers hosted on our BNE and Cloud Email Services may experience disruptions to their email service over this period. Affected customers may temporarily be unable to send or receive emails.

If you are unsure whether any email issues you're experiencing are related to this maintenance you can stay up to date with the progress through our incidents page [https://status.netregistry.com.au/].
Jul 29, 11:24 AEST
Jul 28, 2020
Resolved - Our team have put a fix in place and have not noticed any re-occurrence of the problem. If you notice any issues as you're checking out, please call 1300 638 734 or submit an enquiry directly to our sales team here; https://www.netregistry.com.au/forms/sales-enquiry/
Jul 28, 20:32 AEST
Investigating - We would like to advise customers on the current intermittent error during the checkout process on the Netregistry website that is currently preventing our customers from completing purchases.

We are currently investigating the matter and will continue to provide updates as soon as possible.

Please call 1300 638 734 or submit an enquiry directly to our sales team via the link if you are experiencing issues https://www.netregistry.com.au/forms/sales-enquiry/
Jul 28, 16:07 AEST