All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud Hosting Operational
Cloud hosting Services ? Operational
Cloud Email Services ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
Professional Email Operational
90 days ago
100.0 % uptime
Today
Office 365 Managed Exchange Operational
90 days ago
100.0 % uptime
Today
Legacy Hosting Operational
Legacy Hosting ? Operational
DNS Operational
International ? Operational
National ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Netregistry Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Netregistry Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021
Patching Update for Microsoft Exchange 2013 Platform
Resolved - This incident has been resolved.
Mar 5, 17:39 AEDT
Monitoring - We'd like to inform our Customers using the Microsoft Exchange 2013 services that we are performing maintenance updates to this platform.

Customers will still be able to use this service as normal (sending and receiving emails), however Customers may be prompted to log in to their accounts again.
Mar 4, 16:27 AEDT
Mar 4, 2021
Mar 3, 2021

No incidents reported.

Mar 2, 2021
Netregistry Shopping Cart is not loading
Resolved - This incident has been resolved.
Mar 2, 15:32 AEDT
Update - We are continuing to investigate this issue.
Mar 2, 14:45 AEDT
Update - We would like to advise that we are currently experiencing technical difficulties with our Netregistry Website Shopping Cart, which is affecting new customer's ability to search and buy domains. Existing customers are not affected and can order through their accounts.

We are currently investigating the issue and working to resolve this urgently.
Mar 2, 14:45 AEDT
Investigating - We would like to advise that we are currently experiencing technical difficulties with our Netregistry Website Shopping Cart, which is affecting customer's ability to search and buy domains. We are currently investigating the issue
Mar 2, 14:30 AEDT
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Name Server (Planet domain) Outage
Resolved - This incident has been resolved.
Feb 25, 16:06 AEDT
Monitoring - The planetdomain.com zone service has been restored, customers' zone records and services should start propagating as per normal.
If you are experiencing any issues related to this, please reach out for support via the 'contact us' page on our website.
https://www.netregistry.com.au/contact-us/
Feb 24, 14:48 AEDT
Identified - Dear customers,

We have identified an incident involving planetdomain.com zone services.

Those who have their domain name servers currently set to ns1.planetdomain.com and ns2.planetdomain.com may experience service outages.

You will not need to do anything in the interim. Once rectified, your records will start resolving as per normal.

We apologise for any downtime and inconvenience this may cause and will continue to keep you updated on the matter.
Feb 24, 13:55 AEDT
Feb 24, 2021
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Domain Management Issues
Resolved - This incident has been resolved.
Feb 20, 10:20 AEDT
Monitoring - Thank you for your patience while we've work to resolve this issue. Customers can again manage their domains through the Console.

The connection to the registry, which is used to manage domains, has been restored and our Technicians are monitoring this to ensure there are no further problems.
Feb 20, 10:18 AEDT
Identified - We are currently experiencing connection issues to the Tucows HRS registry.

Affected customers are unable to manage their domains through the Console.

Our Technicians are investigating this with the utmost urgency and we will keep our customers updated as we work to resolve this.
Feb 19, 18:17 AEDT
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