Help Desk Degradation

Incident Report for Webcentral Service Status

Resolved

This issue has now been resolved.

Posted Mar 27, 2019 - 10:42 AEDT

Investigating

We would like to advise that we are currently experiencing intermittent technical difficulties with our phone and live chat systems. Our technicians are working to have this resolved as soon as possible.

Customers may experience longer than normal wait times on our phone and live chat channels.

We apologise for the inconvenience this may cause.

Posted Mar 26, 2019 - 14:50 AEDT

This incident affected: Support Center (Live Chat, Web/Email Support Enquires).