After continual monitoring we are now confident that this incident is now resolved.
Posted May 10, 2019 - 09:18 AEST
Investigating
We would like to advise that we are still experiencing technical difficulties with our Cloud DNS servers which is affecting a number of services. Customer may experience intermittent downtime with their web and email services hosted on our cloud platform.
This is currently being investigated and further updates will be provided.
Posted May 09, 2019 - 19:01 AEST
Monitoring
A fix was implemented around 2:30pm this afternoon and services are now returning back to normal.
We will continue to monitor to prevent any re-occurrences.
Posted May 09, 2019 - 16:15 AEST
Investigating
We would like to advise that we are currently experiencing technical difficulties with our Cloud DNS servers which is affecting a number of services. Customer may experience intermittent downtime with their web and email services hosted on our cloud platform.
Further updates will be posted shortly.
Posted May 09, 2019 - 13:07 AEST
This incident affected: Website & Email Hosting (VPS Hosting, WordPress Hosting) and Domain (Domain Name Management).