Cloud Webmail Disruption

Incident Report for Webcentral Service Status

Resolved

This incident has been resolved.

Posted Apr 16, 2019 - 10:10 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 15, 2019 - 15:37 AEST

Update

We are continuing to work on a fix for this issue. Updates will be posted as soon as they are available. We appreciate your patience during this period.

Posted Apr 15, 2019 - 11:46 AEST

Identified

We are currently investigating an issue affecting customers with cloud email services, whereby they are unable to access webmail. This issue is being investigated as a priority and updates will be posted as they are available.

In the meantime, customers are able to log in to https://webmail.netregistry.net/horde4/login.php to access their mailbox.

Posted Apr 15, 2019 - 09:55 AEST

This incident affected: Website & Email Hosting (WordPress Hosting).