After continual monitoring we are now confident that this incident is now resolved.
Posted Apr 24, 2019 - 16:58 AEST
Monitoring
A fix was implemented around 9:45am this morning and emails are now successfully being delivered to email accounts in cPanel.
We will continue to monitor these services to prevent any re-occurrences.
Posted Apr 23, 2019 - 12:00 AEST
Update
We would like to advise that our technicians are still working on the email issue. We understand that this service is crucial to your business, and we are working to get you back up and running as soon as we can.
A further update will be provided within the next couple of hours.
Posted Apr 23, 2019 - 09:39 AEST
Investigating
We would like to advise that some customers that are hosted on our cPanel servers are currently experiencing email delivery issues. Our technicians are aware and we are currently working on resolving this issue as a priority.