All Systems Operational
Cloud Hosting Operational
Cloud hosting Services ? Operational
Cloud Email Services ? Operational
Office 365 Managed Exchange ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
Legacy Hosting Operational
Legacy Hosting ? Operational
DNS Operational
International ? Operational
National ? Operational
Netregistry Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Netregistry Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Payment Gateway Services Operational
Netregistry Payment Gateway - St George customers ? Operational
Netregistry Payment Gateway - NAB customers ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our technical service team would like to advise customers that we will be performing maintenance to our internal phone systems. This work is being conducted to facilitate an improved customer experience when contacting us via our sales and support lines. We do expect a 15 minute outage during this maintenance period.

Please contact us through live chat or email during this maintenance period.

We appreciate your patience during this time.
Posted on Sep 29, 14:48 AEST
Past Incidents
Sep 30, 2016
Resolved - We have monitored this situation closely and we are now confident this problem has been resolved.
Sep 30, 15:28 AEST
Monitoring - We would like to advised customers that we have addressed the disruption to our Network. All services and platforms are operational and our support team are working at regular capacity. We are going to closely monitor the situation to ensure its stability.
Sep 30, 12:27 AEST
Investigating - We would like to advise customers of a disruption to our Network at this time. At the moment services and platforms are affected and our support team is working at a reduced capacity due to internal tools being offline.

We are treating this as a Major incident and will post updates as more details become available. We appreciate your patience during this time.
Sep 30, 09:07 AEST
Sep 29, 2016
Completed - The scheduled maintenance has been completed.
Sep 29, 23:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 21:01 AEST
Scheduled - Our technical service team would like to advise customers of maintenance to our Cloud php servers. The maintenance is being performed to improve service monitoring and stability.

There is no expected impact to customer services during the maintenance window.
Sep 22, 15:54 AEST
Sep 28, 2016

No incidents reported.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - Our administrators have advised that the performance on the console has remained stable and the stability issues have now been addressed. Thank you for your patience during this period.
Sep 22, 15:58 AEST
Monitoring - We would like to advised customers that we have not experienced a re occurrence of intermittent accessible issues with The Console since 18:00 (AEST) 21/09/2016. We are going to closely monitor the situation to ensure its stability.
Sep 22, 10:46 AEST
Investigating - After closely monitoring the situation we are experiencing a re occurrence of intermittent accessible issues with The Console. We have administrators investigating this as a priority,

Customers may experience issues or slow load times when logging in and managing their account, domains and services via the Console.

We will provide updates as more information becomes available.
Sep 21, 16:51 AEST
Monitoring - Service has been restored to the Console, and full functionality has returned. We are going to closely monitor the situation to ensure its stability.
Sep 21, 13:59 AEST
Investigating - We would like to advise customers of a disruption causing The Console to be inaccessible at this time. We have administrators are investigating this as a priority,

Customers will be unable to login, manage and order domains via the Console at at this time.

We will provide updates as more information becomes available.
Sep 21, 11:43 AEST
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.