All Systems Operational
Cloud Hosting Operational
Cloud hosting Services ? Operational
Cloud Email Services ? Operational
Office 365 Managed Exchange ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
Legacy Hosting Operational
Legacy Hosting ? Operational
DNS Operational
International ? Operational
National ? Operational
Netregistry Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Netregistry Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Payment Gateway Services Operational
Netregistry Payment Gateway - St George customers ? Operational
Netregistry Payment Gateway - NAB customers ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Cloud php Sep 29, 21:00-23:00 AEST
Our technical service team would like to advise customers of maintenance to our Cloud php servers. The maintenance is being performed to improve service monitoring and stability.

There is no expected impact to customer services during the maintenance window.
Posted on Sep 22, 15:54 AEST
Past Incidents
Sep 26, 2016

No incidents reported today.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - Our administrators have advised that the performance on the console has remained stable and the stability issues have now been addressed. Thank you for your patience during this period.
Sep 22, 15:58 AEST
Monitoring - We would like to advised customers that we have not experienced a re occurrence of intermittent accessible issues with The Console since 18:00 (AEST) 21/09/2016. We are going to closely monitor the situation to ensure its stability.
Sep 22, 10:46 AEST
Investigating - After closely monitoring the situation we are experiencing a re occurrence of intermittent accessible issues with The Console. We have administrators investigating this as a priority,

Customers may experience issues or slow load times when logging in and managing their account, domains and services via the Console.

We will provide updates as more information becomes available.
Sep 21, 16:51 AEST
Monitoring - Service has been restored to the Console, and full functionality has returned. We are going to closely monitor the situation to ensure its stability.
Sep 21, 13:59 AEST
Investigating - We would like to advise customers of a disruption causing The Console to be inaccessible at this time. We have administrators are investigating this as a priority,

Customers will be unable to login, manage and order domains via the Console at at this time.

We will provide updates as more information becomes available.
Sep 21, 11:43 AEST
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.

Sep 13, 2016

No incidents reported.

Sep 12, 2016
Resolved - Monitoring of the platform indicates no further issues have arisen. We have also taken steps to further mitigate the risk of recurrence in the future.
Sep 12, 16:55 AEST
Monitoring - We have identified an issue with our API and implemented a fix. Customers have reported that their mail service is now functioning normally. We will continue to monitor the platform for any signs of recurrence.
Sep 12, 12:48 AEST
Investigating - Our technical support team would like to advise we are currently investigating an issue with our Office 365 portal. Affected customers are currently unable to access their mailboxes in the Office 365 portal, receiving the error message: {"message":"Unexpected error occurred"}. These customers are also unable to send/receive mail. We are working to bring this platform back online as soon as possible as a top priority.
Sep 12, 10:37 AEST