BPAY Payment Facilities
Incident Report for Netregistry Status Page
Resolved
We would like to advise that the BPAY facilities have now returned back to normal.
Posted over 1 year ago. Jun 09, 2017 - 11:02 AEST
Identified
Our BPAY facilities are currently unavailable due to an internal platform issue. Customers who make payments using BPAY are advised to use alternative payment methods until this issue is resolved.

Currently, attempting to make payments via BPAY will result in errors stating the BPAY biller codes are incorrect or invalid.

We are working with our financial institution to get our BPAY payment facilities back online as soon as possible.

We appreciate your patience and understanding during this period.
Posted over 1 year ago. May 16, 2017 - 17:43 AEST
This incident affected: Network Infrastructure (Internal Network, External Network), Netregistry Console (Domain Name Management, Control Panel), cPanel Hosting (cPanel Hosting, cPanel Email Services), Cloud Hosting (Cloud hosting Services, Cloud Email Services), DNS (International, National), Legacy Hosting (Legacy Hosting), and Netregistry Support Center (Live Chat, Help Desk).